Project Manager

Department: Account Services
Reports to: Account Services Director

Job Summary

Manage, from coordination to completion,  all client campaigns through the project lifecycle. Responsibilities include scoping projects and timelines, creating estimates, as well as managing budgets and work-back schedules. Facilitate consistent communication between the agency’s Creative, Digital, Project Management and Brand Management teams, assuring the on-time delivery of all client campaigns to ensure they remain on-budget, on-time and on-quality (tactical).

The Project Manager works closely with vendors/contractors assigned to their campaigns, managing them within scope and budget, as well as ensuring their elements are executed on-quality (tactical) and on-time in support of the overarching campaign deliverables. An effective problem solver on a day-to-day basis, the Project Manager must be adept at anticipating problems and recognizing opportunities to realize efficiencies and minimize scope creep and budget waste.

Project Lifecycle Management

  • Leads Project kickoff, presenting key deliverables, initial Spec Sheets, timelines + budgets
  • Monitors project budgets + schedules daily
  • Catches project scope creep
  • Accountable for staying within agreed upon budget and informing all parties of any changes to scope/assumptions/issues that arise
  • Manages + updates project work-back schedules
  • Identifies and proactively resolves any deliverables that might fall behind schedule
  • Manages tactical quality of all client partner deliverables (specs)
  • Ensures smooth handoff of deliverables from Creative Services and Digital Services

Project/Program Administration

  • Responsible for the consistent successful facilitation of project(s) from estimation through launch and maintenance
  • Manages project transactions (reviews and adjusts) on a weekly basis
  • Manages all projects on-quality (tactical), on-time and on-budget
  • Schedules, facilitates and circulates notes and action items for internal check in meetings
  • Responsible for gathering project assets prior to the start of a project
  • Responsible for creation and maintenance of server files/ folders

Vendor Management

  • Facilitates estimate development and confirmation of vendor(s) selection and final production schedules for print and production work
  • Ensures hand off of print/production ready files to vendor(s) for production, with Print Production manager when needed
  • Ensures all project outside costs are accurately represented in WMJ
  • Works with Brand manager to ensure all project outside costs are accurately coded and represented in internal billing systems

Preferable skills for success in role includes but not limited to:

  • Advanced project management skills, including strong attention to detail and ability to manage multiple demands simultaneously in a fast paced environment.
  • Excellent communication, organizational, and problem-solving abilities.
  • Thorough understanding of studio/graphic arts and creative workflow processes.
  • Strong working knowledge and proven experience with digital development and production processes and techniques (web, mobile, social, etc.)
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